by admin | Oct 12, 2022 | Blog
How to Profit from Your Contact Center Jenna Trott 5 min read | OCTOBER 12, 2022 If you work within the banking industry, it’s likely that you can attest to the challenges meeting customer expectations in an ever-changing marketplace. Particularly for call center...
by admin | Oct 7, 2022 | Blog
5 Ways to Modernize the Agent and Broker Experience Jenna Trott 5 min read | OCTOBER 07, 2022 Experts have been tracking industry trends sInce the onset of the pandemic and what they’ve found are signs pointing to digital adaptation becoming a necessity. In fact, 50%...
by admin | Oct 5, 2022 | Blog
Bringing the Borrower Experience to Life: The Benefits of Encompass for Salesforce Jenna Trott 5 min read | OCTOBER 05, 2022 If you work within the wealth management industry, what are some of the biggest challenges you face? For many, it’s the loan origination...
by admin | Sep 30, 2022 | Blog
Who Are The Salesforce Characters? Jenna Trott 5 min read | SEPTEMBER 30, 2022 Long before there was Ruth the Elephant and Max the Mule, Salesforce introduced the world to a number of colorful and fun characters as a way to make learning code and processes a bit more...
by admin | Sep 27, 2022 | Blog
What Your Banking Customers Actually Want Jenna Trott 5 min read | SEPTEMBER 28, 2022 Picture this: you’re on vacation and you’ve just booked a tour bus around the city. However, before you’re allowed onto the bus, your documents and identity have to be verified at...
